policy sets out the basis on which CU Forms Ltd of 52 Abbey Road, Doncaster DN7 4LG (Company Number 10256438) (together with our subsidiaries, our holding company,
subsidiaries of our holding company from time to time, collectively called “CU Forms” or “we”) collects personal data from you and how we process such data.
By visiting our websites www.cuforms.org and www.cuforms.org.uk (our “Sites”),
you accept and consent to the practices set out below.
1 Collection of information
1.1 For the purposes outlined in Clause 2, we
may collect and process the following information about you:
(a) Information you give us - information that you provide us (which may include your
name, address, email address, telephone number, credit card information and other personal description) by filling in forms on our Site, or by corresponding with us (by phone, email or otherwise),
(i) when you report any problem to
(ii) when you use certain features on
(iii) when you request any
support from us; or
(iv) when you complete any
survey or questionnaire we send you.
(b)Information we collect about you - information automatically collected when you visit our
Site, for example:
(i)technical information, including
the Internet protocol (IP) address used to connect your computer to the Internet and your log-in information, browser type and version, time zone setting, browser plug-in types and versions,
operating system and platform;
(ii)information about your visit,
including the full Uniform Resource Locators (URLs), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors,
length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer
service number; and
(c) Information we receive from third parties - We work with third parties and we may
receive information about you from them, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information
providers, or credit reference agencies. We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
1.2 We only retain personal data for so long as it
is necessary. Data may be archived as long as the purpose for which the data was used still exists.
2 Uses made of the information
We use information held about you for the following
(a) providing, improving and
developing our services;
(b) researching, designing and
launching new features or products;
(c) presenting content and
information in our Site in the most effective manner for you and for the device you use;
(d) providing you with alerts,
updates, materials or information about our services or other types of information that you requested or signed up to;
(e) in any part of the world;
(f) responding or taking part in
legal proceedings, including seeking professional advice;
(g) communicating with you and
responding to your questions or requests; and
(h) purposes directly related or
incidental to the above.
3 Disclosure of your information
We will keep your personal data we hold
confidential but you agree we may provide information to:
(a) any member of our group,
which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006;
(b) personnel, agents, advisers,
auditors, contractors, financial institutions, and service providers in connection with our operations or services (for example staff engaged in the provision of support services);
(c) our overseas offices,
affiliates, business partners and counterparts (on a need-to-know basis only);
(d) persons under a duty of
confidentiality to us;
(e) persons to whom we are
required to make disclosure under applicable laws and regulations in any part of the world; or
(f) actual or proposed
transferees of our operations (or a substantial part thereof) in any part of the world.
distinguish you from other users of the Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site.
4.2 A cookie is a small file of letters
4.3 We use persistent cookies and
session cookies. A persistent cookie stays in your browser and will be read by us when you return to our Site or a partner site that uses our services. Session cookies only last for as long as the
session (usually the current visit to a website or a browser session).
4.4 We use the following
(a) Strictly necessary cookies –
These are cookies that are required for the operation of our Site. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of
cookies – They allow us to recognise and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us to improve the way our Site works, for
example, by ensuring that users are finding what they are looking for easily.
(c) Functionality cookies –
These are used to recognise you when you return to our Site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language
(d) Targeting cookies – These
cookies record your visit to our Site, the pages you have visited and the links you have followed. We will use this information to make our Site and the information displayed on it more relevant to
4.5 You can block cookies by activating
the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you do so, you may not be able to access all or parts of our Site.
4.6 We may use third-party web services
on our Site. The service providers that administer these services use technologies such as cookies (which are likely to be analytical/performance cookies or targeting cookies), web server logs and
web beacons to help us analyse how visitors use our Site and make the information displayed on it more relevant to your interests. The information collected through these means (including IP
addresses) is disclosed to these service providers. These analytics services may use the data collected to contextualise and personalise the marketing materials of their own advertising network.
5 Third-party sites
Our Site or our communication with you may from
time to time contain links to third-party websites over which we have no control. If you follow a link to any of these websites, please note that they have their own practices and policies. We
encourage you to read the privacy policies or statements of these websites understand your rights. We accept no responsibility or liability for any practices of third-party websites.
6.1 All information you provide to us
is stored on our secure servers.
6.2 Where we have given you (or where
you have chosen) a password that enables you to access certain parts of the Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
6.3 We review our information
collection, storage and processing practices from time to time to guard against unauthorised access, processing or use.
6.4 Please note, however, the
transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our
Site; any transmission is at your own risk.
7 Data transfer
7.1 The data that we collect from you
may be transferred to, and stored at, a destination outside England and Wales. It may also be processed by persons referred to in Clause 3 above who operate outside England and Wales.
7.2 By submitting your personal data
you agree to this transfer, storing or processing of data outside England and Wales. We will take all steps reasonably necessary to ensure that your data is treated securely in accordance with this
8 Your rights
8.1 You have the right to:
(a) check whether we hold
personal data about you;
(b) access any personal data we
hold about you; and
(c) require us to correct any
inaccuracy or error in any personal data we hold about you.
8.2 Any request under
Clause 8.1 may be subject to a
small administrative fee to meet our cost in processing your request.
We may amend this policy from time to time by
posting the updated policy on our Site. By continuing to use our Site after the changes come into effect means that you agree to be bound by the revised policy.
10 Contact us
If you have any questions, comments or requests
regarding personal data, please address them to:
Mr. Andrew Breese
52 Abbey Road, Doncaster. DN7 4LG